Mosaic Place is a world-class hospitality environment for trade, sporting, entertainment and cultural events which bring innovation, enrichment and prosperity to Saskatchewan. We enrich the quality of life for our employees, customers, visitors and the community through the hosting and delivery of local, regional, national and international events. At Mosaic Place, each individual is given the opportunity to create a career filled with challenges and rewards. We encourage qualified applicants to apply.
You can provide your resume for future consideration as well as fill out an application:
Administration Office, Mosaic Place (306-624-2040)
Hours of Operation: 9:00am – 5:00pm Monday to Friday
110 1st Avenue N. W.
Moose Jaw, SK S6H 0Y8
Supervises: Operations Department including Operations Manager, Operations Supervisors, Building Engineers, IT/AV Manager, Facility Operators, Housekeeping and Set Up Crews
Utilizing initiative and independent judgment, the Director of Operations works closely with the General Manager/AGM in planning, budgeting, directing and managing operations of the facilities. In addition, the Director of Operations manages, supervises and coordinates the day-to-day operations of the facilities, including engineering, maintenance, technology support systems, set-up/changeovers, custodial/housekeeping and grounds keeping. Provides overall administrative planning, direction, and policies to operating managers and supervisors, assuring the highest quality service program. The Director of Operations directs an effective and cost-efficient department by controlling the Operations Department operating budgets and provides highly responsible staff assistance to the General Manager/AGM.
We are Spectra! (www.spectraexperiences.com) A leader in Venue Management, Food Services and Partnerships, we are experts in hosting and entertainment. We provide our clients access to a network of partnerships and integrated services that infuse operational excellence, unlock incremental value and enhance the customer experience. We pride ourselves on superior service, strong relationships and a client-focused approach that delivers innovative solutions. We transform events into great experiences through creative entrepreneurship, innovative techniques and best-in-class service that touch every aspect of the live event experience.
Spectra Venue Management is the operator of Mosaic Place (www.mosaicplace.ca) and we require an energetic, highly motivated and detailed orientated, customer-focused team player to become the Box Office Supervisor. This position is full time, hourly position, and a comprehensive benefit plan.
The Box Office Supervisor will plan, organize, and coordinate the box office efforts for multiple public assembly facilities including but not limited to: Mosaic Place, Moose Jaw Ford Curling Centre, Great Western Lounge. You will provide leadership to the box office tam and will plan, direct, and evaluate box office personnel. You will build all events in the ticketing system, including seating manifests, price tables, holds/kills, discounts, pre-sales and set up various ticket promotions as required for Mosaic Place events, the WHL Warriors and the AAA Warriors.
As part of a team of professionals, you will consistently deliver exceptional customer service to all clients while processing their transactions in an efficient, accurate and friendly manner. You will ensure compliance and adherence to box office, financial policies and procedures and take a leadership role in the department and the venue. Your experience working with computers, supervising people, having strong organizational and multi-tasking skills will ensure your success. The ability to work evenings and weekends for events is essential. You demonstrate a high energy approach and excel in a fast-paced work environment and can adapt quickly to change. You have a thirst for learning and a passion to deliver an exceptional customer service experience. Your experience working with social media and direct email programs to raise awareness and promote events is preferred. The ideal candidate will have a minimum of five years of experience in a customer service-related position as well as demonstrated leadership skills and have knowledge and experience with using a ticketing system such as Paciolan (www.paciolan.com).
We appreciate all applications; however, only those selected for an interview will be contacted.