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GIFT CARDS | FAQ 

How do I check my balance? 

Click the link belwo to check your balance, you will need your Gift Card and PIN number. 

Check your Balance  

 

Where can the gift card be Used?

Gift cards can be used online at mosaicplace.ca or at the box office located inside Mosaic Place. 

 

What can the Gift Card Be Used For?

The Gift Card can be used towards the purchase any ticketed event at Mosaic Place. Some exemptions may apply. The Gift Card may not be applicable for all types of tickets or for tickets to certain types of events.

 

What happens if the gift Card is lost or Stolen?

The Gift Card is not replaceable if lost or stolen. Please handle you gift card like cash. 

 

Do the gift Cards have an expiration date?

NO, gift cards have no expiration date.

  

Terms of Use

  • Redemption and Use
    • The Gift Card can be used (a) online at mosaicplace.ca, (b) over the phone by calling 1-306-624-2050, the box office located inside Mosaic Place, and (d) with participating vendors and tenants at Mosaic Place. The Gift Card can be used towards the purchase of most tickets. Some exemptions may apply, and Gift Cards may not be applicable to all tickets. Please inquire with individual retailers for participation information.
  • Purchase Fees
    • At the time of purchasing your Gift Card, you may be charged an additional fee per card as an administrative/processing fee. If you order your Gift Card online, you may also be charged separate shipping and handling fee in order to have the Gift Card mailed to you. Details of shipping and handling charges are available at the time of ordering. 
  • Lost or Stolen Gift Cards
    • The Gift Card is not replaceable if lost or stolen. 
  • Expiration Dates
    • The Gift Card has no expiration date. 
  • Cash Redemption
    • Gift cards are not refundable or redeemable for cash except as otherwise required by applicable law. 
  • Restrictions on Use
    • The Gift Card cannot be used as a credit or debit card. Gift Cards may not be used or distributed in connection with any marketing, advertising or promotional activities without Mosaic Place’s prior written approval and may not be sold or resold other than through Mosaic Place channels. Mosaic Place Parties reserve the right to limit quantities of Gift Cards purchased by any person or entity, in its sole discretion.  Mosaic Place Parties reserve the right to cancel a Gift Card if it believes that the Gift Card was obtained through fraudulent or unauthorized means. No credit card, credit line, overdraft protection, or deposit account is associated with your Gift Card. 
  • Reloadable
    • You can “reload” (i.e., add value/balance to your Gift Card at the box office and on the website). 
  • Insufficient Balance
    • If the Gift Card holder’s purchase exceeds the amount of that Gift Card’s balance, the Gift Card holder must pay the difference by another means. 
  • Unused Balance
    • Unused balances on Gift Cards are not transferable to other Gift Cards
  • Issues and Governing Law
    • This Gift Card is issued by Global Spectrum Facility Management doing business as Spectra Venue Management as Agent for the City of Moose Jaw at Mosaic Place. These Terms of Use will be governed by and construed in accordance with the laws of the province of Saskatchewan and the federal laws of Canada applicable therein, without regard to conflict of law rules. 
  • Disclaimer
    • Mosaic Place Parties together with their respective parent, subsidiaries and affiliates, as applicable, make no conditions, warranties or representations, express or implied, about the suitability, reliability, usability, security, quality, performance, timeliness or accuracy of the Gift Cards or any service associated with the Gift Cards, including without limitation the Website, and expressly disclaim, to the extent possible pursuant to applicable laws, all conditions, warranties and representations of merchantability or fitness for a particular purpose, whether arising by usage of trade, by course of dealing, by course of performance, at law, in equity, by statute or otherwise. In the event a Gift Card code is non-functional, Gift Card holder’s sole remedy, and our sole liability, shall be the replacement of such Gift Card.

Box Office Hours of Operation

Monday - Friday - 11:30am - 4:30pm

Game Days - 12:00pm - End of second intermission

Concerts/Special Events - Times may vary. Please see event details for more information 

Box Office Hours of Operation

Mosaic Place Box Office is currently closed.