October 7, 2020
Dear Ticket Purchasers
THANK YOU for your continued support and patience regarding your refund.
As you may know, Ticket Rocket did not fulfill their obligation to refund customers on or before August 22, 2020 as outlined in their communications and correspondence with you and with us at Mosaic Place. This is extremely disappointing and frustrating for you our valued customers and disheartening for us here at Mosaic Place.
As a result, on September 8, 2020 Moose Jaw City Council passed the motion to provide all affected Ticket Purchasers, who have not received a refund, a gift card to Mosaic Place of equal value to their purchase. While it isn’t the same as seeing ZZ Top or High Valley take the stage or watching your favorite team win in the final few minutes of a home game, events will return and we look forward to seeing you in your seats!
The Gift Cards can be used for any ticketed event at Mosaic Place, whether you’re a hockey fan or want to wait for the next big event - it is yours to use as you wish!
We understand the process has been long and are keeping the Gift Card process simple. Please complete the City of Moose Jaw “Affidavit of Ticket Purchaser” and submit to Mosaic Place before December 31, 2020.
We look forward to seeing you at the Mosaic Place.
The Mosaic Place Team
FOR IMMEDIATE RELEASE April 20, 2020
High Valley with Eli Young Band
MOOSE JAW, SK – High Valley, regrets to announce the cancellation of our May Canadian tour with Eli Young Band. The goal is to find a time when we can all get together safely and legally, but that is hard to determine at this point. Keep an eye out for another tour announcement in the near future. Refunds will be available at point of purchase.
FOR IMMEDIATE RELEASE April 15, 2020
ZZ Top with special guest Cheap Trick | EVENT CANCELLATION
MOOSE JAW, SK – Due to a re-scheduling conflict, the ZZ Top with special guest Cheap Trick concert scheduled at Mosaic Place for May 10, 2020 is cancelled.
March 16, 2020
Effective end of day (5:00 PM) March 16, 2020, Mosaic Place and the Moose Jaw Ford Curling Centre will be closed to the public until further notice. We will be monitoring the situation closely and working with our internal and external partners to further a proactive approach to deal with COVID -19 (Coronavirus). In the coming days we will work with groups, associations, event organizers regarding their event or ice booking at Mosaic Place and the Moose Jaw Ford Curling Centre.
We continue to encourage all parties to follow standard health precautions, such as consistent handwashing for 20 seconds, covering coughs and sneezes, practice "social distance" by not shaking hands or hugging, don’t touch surfaces and then your mouth, eyes or nose. We encourage individuals who are sick stay home.
Again, we will continue to monitor the situation very closely and follow recommendations from the Saskatchewan Health Authority, and the City of Moose Jaw. Check www.saskatchewan.ca/coronavirus for up to date information.
Any changes to upcoming events will be communicated via our website and social media channels.